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General Conditions of Sale

Example Of About Us Page

General Conditions of Sale

Introduction

Claire Beaugrand is a brand of pillows.
The present general terms of sale govern all the transactions made on the www.clairebeaugrand.com website
They are concluded between the company Claire Beaugrand this called the Site and the user of the e-commerce this called the Customer.
The Claire Beaugrand company, 3, rue des Fédérés 93100 Montreuil France

All the orders made on the website are submitted to general terms of sale and imply necessarily their unconditional acceptance by the Customer.
The Claire Beaugrand company reserves the right to modify or to adapt at any time the general terms of sale.
The version applicable to any transaction deal is the one being on-line on the clairebeaugrand.com site at the time of the command.

1. Customer

A Customer of the Web site is a consumer, of legal age and with full legal capacity or authorization by their parents to order from the Web site. During the recording of the personal data of the Customer, the latter has to make sure of the accuracy of the information necessary for the good progress of the transaction (account ID and delivery address). Should the opposite occur the website wouldn’t be held responsible for the impossibility to treat the order.

2. Products

The Claire Beaugrand company brings the biggest care to the presentation and to the description of products sold on its website, to inform at best the Customer.
Photos have no contractual value.
In case of non-compliance of the product delivered with compared with his description on the website, the Customer can exercise his right to withdraw and if necessary the Claire Beaugrand company will proceed to the repayment of the charged price.

The Claire Beaugrand company makes a commitment to fulfill the orders in him(it) the limit of available stocks and to inform as quickly as possible the customer about it.
The Claire Beaugrand company produces its collections in small series and has one precise number of products.

3. Order

According to the French law of March 13th, 2000 on the electronic signature, any order form signed by the customer by double click establishes an irrevocable acceptance which can be questioned only in the cases restrictively planned in the present general terms of sale (stock shortage, right to withdraw) the Claire Beaugrand company reserves the right to cancel any order of a user with whom there would be a previous dispute.
All the supplied data and recorded confirmation will be worth proof of the transaction. The Claire Beaugrand company will confirm by e-mail the confirmation of the registered order what will be worth irrevocable acceptance of that this.

4.Gift cards

The Gift card Claire Beaugrand is valid 12 months as from his purchase date and is used in one or several times on the clairebeaugrand.com site : indicate the personal identification number and complete if need be with a means of payment of your choice accepted by clairebeaugrand.com. The clairebeaugrand.com gift card can be neither exchanged, nor resold, nor paid off, even partially, nor carried on the credit of a card or a bank account or another gift card, nor to be the object of a discount and can give rise to no depiction of currency. It is neither replaced, nor paid off in case of loss.

5. Price produces and expenses of delivery

The Claire Beaugrand company reserves the right to modify its prices at any time, being however understood that the price appearing on the site the day of the order will be the only one applicable to the buyer.
Postal charges are not included in the indicated prices, they depend on the weight of the parcel and will be calculated according to the number of articles in the basket.
Products remain the complete property of the company Claire Beaugrand up to their complete payment.

6. Delivery

The order will be executed at the latest within 5 working days as from day according to that when the Customer placed his order, unless otherwise specified notified on the site. Products are delivered to the address indicated by the customer on the order form. The Claire Beaugrand company could not be held responsible for delays in delivery because of errors or of attributable disturbances to the carriers. The Customer has to verify the state of the packaging and the goods in the delivery and to indicate possible damage to the carrier on the delivery slip, as well as to the company Claire Beaugrand, in one deadlines(extensions) of two working days by e-mail: contact@clairebeaugrand.com. Articles will be sent by followed Colissimo or by the service Relay parcel.The customer will choose his mode of delivery during the finalization of his order.

An e-mail will be passed on from the sending of the command with the number of follow-up of the parcel (to follow on-line on the site of the post office).
The Claire Beaugrand company delivers in metropolitan France, Corsica, Monaco as well as in all Europe.
For other countries, customs charges and other taxes are chargeable to the customer. You can
contact the Claire Beaugrand company by e-mail to have more information on the conditions of delivery in a specific country in the world.

7. Right to withdraw

According to articles L.121-16 and following ones of the Code of the Consumption, the consumer has a deadline of 14 working days as from the delivery date of his command, to return any article not agreing him(her) and to ask for the exchange or for the repayment without penalty, with the exception of the expenses of return. The repayment is due for a maximum deadline of 30 days, as it is planned in the article L. 121-20-1 of the Code of the Consumption. For that purpose, he will communicate with The company Claire Beaugrand his account ID. The Claire Beaugrand company recommends very strongly to the customer to make the return of its products in Colissimo followed, provided with a recommendation or with an additional insurance guaranteeing him(her), where necessary, the compensation of products at the level of their real market value in case of despoilment or of loss of these goods. The returned product will owe the being in his(her) state and original packing. He must not have been used, nor have undergone by deteriorations if small is her(it) and to be in a state of perfect cleanliness. In case of exchange or repayment, send back article(s) new in sound (their) original packing, at the following address: Claire Beaugrand, 3, rue des Fédérés 93100 Montreuil.

8. Responsibility

In the process of on-line sale, the Claire Beaugrand company is kept only by a best effort undertaking, its responsibility cannot be committed for a damage resulting from the use of the Internet network such as loss of data, intrusion, virus, break of the service, or other involuntary problems.
The Claire Beaugrand company cannot be held responsible for damage of all kinds, so material as immaterial or physical, who could result from the misuse of the marketed products. The responsibility of the company Claire Beaugrand will be limited, in any case, to the amount of the command(order) and could not be questioned for simple errors or omissions which would have been able to remain in spite of all the precautions taken in the presentation of products.

9. Computing and liberties

The Claire Beaugrand company makes a commitment not to reveal in third parties the information communicated by the customer on the site. These are confidential. According to data protection acts of January 6th, 1978, the customer has a right of access, rectification, modification and abolition(deletion) of the data concerning it.

10. Intellectual property

All the elements of the site, the texts and the photos of the company Claire Beaugrand are and remain the intellectual and exclusive property of his(her) author. Nobody is authorized to reproduce, to exploit, to rerun, or to use in any respect whatsoever, even partially, elements of the site. The Claire Beaugrand company is a holder of intellectual property rights on the website and right to spread elements appearing on the online shop (texts and photos). Texts are protected by copyright. As such and according to the capacities of the Code of the Intellectual property, the partial or total reproduction, whatever support it is, elements making up the website, their use as well as their provision of third party are formally forbidden.

11. Legal notices

INFORMATION:
The Claire Beaugrand company 3, rue des Fédérés 93100 Montreuil

N° CNIL 1856303 v0

TVA not applicable  art. 293 B du CGI